Background of the Study
Digitalization has revolutionized tax administration globally by improving efficiency, transparency, and compliance. In Damaturu LGA, adopting digital solutions for tax administration aims to address challenges such as revenue leakage, delays in processing, and taxpayer dissatisfaction. Technologies like online tax portals, electronic filing, and automated payment systems streamline processes and reduce administrative costs.
Despite these advancements, digitalization faces hurdles such as limited infrastructure, inadequate training, and resistance to change among staff and taxpayers. Understanding the impact of digitalization on tax administration in Damaturu LGA is crucial for optimizing its implementation and achieving revenue generation goals.
Statement of the Problem
While digitalization offers significant benefits, its adoption in Damaturu LGA's tax administration is marred by infrastructural and operational challenges. This study examines the impact of digitalization on tax administration efficiency, highlighting its successes and limitations.
Aim and Objectives of the Study
To assess the impact of digitalization on tax administration in Damaturu LGA.
To identify challenges hindering digitalization in Damaturu LGA's tax administration.
To propose strategies for improving digitalization in tax administration.
Research Questions
What is the impact of digitalization on tax administration in Damaturu LGA?
What challenges hinder the digitalization of tax administration in Damaturu LGA?
What strategies can improve the digitalization of tax administration in Damaturu LGA?
Research Hypotheses
Digitalization does not significantly improve tax administration in Damaturu LGA.
Challenges do not significantly hinder the digitalization of tax administration.
Proposed strategies do not significantly enhance the digitalization of tax administration.
Significance of the Study
This study highlights the role of digitalization in enhancing tax administration in Damaturu LGA, offering recommendations for maximizing its benefits and addressing implementation challenges.
Scope and Limitation of the Study
The study focuses on the impact of digitalization on tax administration in Damaturu LGA. Limitations include access to digital infrastructure data and the rapid evolution of digital tools.
Definition of Terms
Digitalization: The adoption of digital technologies to improve processes.
Tax Administration: Management and enforcement of tax laws and policies.
Efficiency: Optimal performance with minimal waste or effort.
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